Website Terms of Use, Acceptable Use Policy, Advertising & Social Media Rules (CAP/ASA), Prize Competitions — Terms & Conditions, Privacy Policy, Refunds & Cancellations Policy, Free Entry Policy, Website Disclaimer
(All of the foregoing, whether jointly or severally, hereinafter: the “Document”)
Operator: [Company Name] Ltd (hereinafter: the “company” and /or “prizeUK”) (registered in England & Wales: [Company Number]) • Registered office: [Registered Office Address] • Contact: [support@example.com]
Website Terms of Use
Intellectual property
All site content (text, images, logos and code) is owned by us or our licensors. You may not reproduce, distribute or create derivative works without written permission.
Licence to use the site
We grant a revocable, non‑exclusive, non‑transferable licence to access and use the site for personal, non‑commercial purposes in accordance with these Terms of Use.
Accuracy & errors
We may correct errors (including pricing or specification errors) and cancel entries or orders affected by such errors. If you have been charged, we will refund you.
Security
Do not attempt to circumvent security or introduce malware. We may suspend access for maintenance, upgrades or suspected abuse.
Third‑party links
We are not responsible for third‑party sites or resources linked from our site.
Communications from Us
By creating an account, you agree that we may send you service and administrative and marketing messages about your entries and draws and future draws and activities or updates. Electronic marketing will be sent in accordance with our Privacy Policy.
Acceptable Use Policy
Account integrity
One account per person. Keep your credentials secure. Do not share or sell your account.
Fair participation
Do not use bots, scripts, automation, scraping or multiple accounts. Do not attempt to manipulate draws, bypass limits or interfere with our systems.
Content & conduct
Do not post or transmit unlawful, defamatory, hateful, infringing or misleading content. Do not impersonate others.
Security
Do not probe, scan or test the vulnerability of the site without prior written permission. Do not introduce malware or attempt to reverse engineer our services.
Enforcement
We may suspend or close accounts, and void entries, for breaches of this Policy or where required for integrity and security.
Advertising & Social Media Rules (CAP/ASA)
We follow the UK CAP Code for promotional marketing. We present conditions of participation clearly, avoid misleading claims, and award prizes as described or of equal value. Closing dates and entry limits are displayed on competition pages.
Social platforms
Promotions run on or advertised via social platforms are not sponsored, endorsed or administered by those platforms. Participants release those platforms from liability arising out of or in connection with the promotion.
Influencers & affiliates
We require appropriate disclosure (#ad/#gifted) and prohibit misleading before/after claims, fake scarcity, or exaggerated odds of winning.
Prize Competitions — Terms & Conditions
Nature of the promotion
- These are skill-based prize competitions, not lotteries. Only entries with a correct answer to the skill question are included in the draw. Winners are selected from valid, correct entries by an independent third-party Random Number Generator (RNG).
Eligibility
- Entrants must be 18+. We may require identity and age verification (photo ID / passport and proof of address) before confirming any win. Local laws, sanctions and import restrictions may limit participation or prize handover in some territories.
How to enter
- Choose a competition, select the number of entries up to the limit shown on the prize page, answer the skill question, and complete checkout. The entry cap and the closing date/time (UK time) appear on each prize page. If a competition sells out early, we may bring the draw forward.
- Shortfall in Ticket Sales; Draw Timing (insert in How the Draw Works / General) – If, by the Closing Date, the target number of Tickets has not been purchased, the Promoter may, in its sole discretion:
(a) proceed with the Draw notwithstanding any shortfall (which will increase each eligible Entrant’s chance of winning); or
(b) reschedule the Draw to such later date(s) as the Promoter reasonably considers appropriate. Any revised date(s) will be published on the Website.
All valid Entries will remain eligible for the Draw, and the Prize will not be reduced or substituted solely due to any shortfall. the company will reschedule a draw not mor than 2 times. - Consumer-fairness note: the rescheduling right is exercised only in a manner that does not materially disadvantage Entrants who entered on the basis of the original Closing Date.
Free entry (if offered)
- Where a free postal entry route is offered, it is treated exactly like a paid entry (same pool, same chance). Full instructions appear in our Free Entry Policy.
Draw method & transparency
- We use a reputable third-party RNG and may publish an RNG certificate ID for the draw. We will contact the winner using the account details on file and publish the winning entry number on our site. We may also announce on our social channels. Social platforms do not sponsor or endorse our competitions.
- We will contact entrants for draw administration and winner notification. Marketing messages are governed by our Privacy Policy.
Prizes
- The prize is as described on the competition page (brand, model, specifications and indicative value). No cash alternative is offered unless stated. If sourcing the exact item becomes impossible, we may offer a prize of equal or value.
Prize Details and Supplier Responsibility
- Prizes are clearly described on the relevant competition page.
- All prizes are subject to availability, and the Company may substitute a prize of similar or higher value if necessary.
- The Company acts as the organizer and is not the manufacturer or supplier of the awarded goods. As such, responsibility for nature, quality, authenticity, merchantability, functionality, or compliance of the prizes lies solely with the supplier(s) from whom such prizes were sourced.
- Prize Valuation (informational only) – Any published market value of the Prize (if provided) is indicative only. It is compiled as at or around the date of the publishing Draw from third-party sources such as recognized marketplaces, auction results, sellers, dealers and/or independent expert opinion and q or supplier. Market values fluctuate and may move up or down over time. The company does not warrant or guarantee that the Prize’s market, resale, retail or insurance value equals any estimate published on the Website or at the time of the Draw, and is under no obligation to update any valuation. This does not affect the company’s obligation to award the Prize as described on the Website.
Prize Collection and Forfeiture
- The Company will use reasonable efforts to coordinate prize delivery within 30 business days of winner confirmation.
- Winners must claim their prize within 14 days of notice or risk forfeiture.
- Winners may be required to collect prizes in person, at a time and location to be determined by the Company. Failure to appear at the designated location/time may result in cancellation of the prize claim, with the Company entitled to allocate the prize to a different recipient.
- Delivery/shipping (if any) is at company sole discretion; in such case costs and risk allocation will be confirmed in writing before dispatch.
Taxes, duties & local rules
- Any taxes, duties or customs charges outside the are the recipient’s responsibility. Please check local rules before entering.
Fair play & limits
- Per-person entry limits apply. Automated, bulk or scripted entries, multiple accounts, or any interference with the integrity of a competition are prohibited. We may suspend, void or refuse entries that breach these Terms or compromise integrity.
Cancellations, voids & refunds (competition-level)
- If we cancel a competition for reasons of integrity, security or inability to award the stated prize, we will refund entry fees to the original payment method. Otherwise, entries are final and non-refundable except where required by law or as set out in our Refunds Policy.
Publicity and Content Ownership
- By entering a competition, you agree that if you win, you grant the Company an unlimited, worldwide, royalty-free license to use, publish, and share your name, image, likeness, voice, social media content, and any written or verbal communication in any media channel, including social platforms operated or commissioned by the Company.
- This includes the right to produce and distribute photos, videos, interviews, or written exchanges involving the winner.
- All such materials will be the exclusive property of the Company, and the winner waives any claims for compensation, credit, or editorial approval.
Account and Identity
- Users are responsible for maintaining the confidentiality of their login credentials.
- User accounts are personal and may not be sold, licensed, or otherwise transferred.
- The Company may suspend or terminate accounts suspected of misuse.
Complaints & ADR
Process
Please include your name, account email, competition reference, and a clear description of the issue. We may request additional information to start investigating.
Escalation
If we cannot resolve your complaint, we will provide details of an approved Alternative Dispute Resolution (ADR) body suitable for consumer disputes. Using ADR does not affect your right to take the matter to the courts of England & Wales.
Cookie Policy (PECR + UK GDPR)
We use cookies and similar technologies to operate our services, understand usage and personalize content, in accordance with PECR and UK GDPR.
Categories
- Essential: security, load balancing, session management, checkout.
• Analytics/Performance: usage measurement and diagnostics.
• Marketing: personalizing content/ads (only with consent).
Consent & control
We will request active consent for any non-essential cookies via a banner offering Accept / Reject / Manage. You can change your preferences at any time via the ‘Cookie Settings’ link in the footer or your browser settings.
Cookie list
A dynamically updated list of cookies in use (name, purpose, expiry, type) will be maintained on this page or via the Cookie Settings panel.
Free Entry Policy (Postal Route)
Where offered, the free postal route is treated exactly like a paid entry (same pool, same chance). please see free entry rules below